Neither really public or confidential, there is one part of the information accessible to all in certain circumstances. Indeed, who has never found in front of an employee of a competitor a bit too chatty? Who has ever stopped a private conversation insightful in transit? This information is a boon for the company that knows how to collect. For this, the entrepreneur must create a climate conducive to the recovery of information through meetings, a swap space on the intranet, by appointing a dedicated person in the company. And there Again, encourage employees to transmit what they know by showing them the benefits every time that their information had. more…